Industry Trends, Best Practices, Proof
Points…And More

Autotask Content Library

On-demand Webinar
In this recorded webinar, you will receive an introduction to Autotask's newest product offering, Autotask Endpoint Backup (AEB). Moshe Binyamin, Director of Strategic Programs, Autotask and Evan Welch, Associate Product Manager, Autotask will be providing an informative product overview and demo.
eBook
More customers choose and stay with partners who provide the best customer experience. To maximize performance and achieve superior customer experience, this eBook details the essential metrics that service desk operations needs to focus on.
Video
The #CommLive community was all ears during the Community Live 2016 keynote featuring Mark Cattini, President & CEO. Cattini focuses on our mission to deliver a platform that allows IT Service Providers to deliver a better experience to their customers. He lays out Autotask's mission of relentlessly pursuing opportunities that create greater efficiency, accountability & intelligence.
On-demand Webinar
Crypto ransomware has come a long way over the past 2½ years and no single solution can stop it 100% of the time. George Anderson, Product Marketing Director, Webroot and Len DiCostanzo, SVP Channel Development, Autotask will share how the right recovery and mitigation strategies can keep businesses a step ahead of this virulent threat and ensure you and your clients are effectively protected.
White Paper
In a study of ITSPs, Forrester Consulting found that companies that unified with Autotask experienced significant, consistent ROI.
Video
Spend 5 minutes with us and we’ll show you why Autotask is repeatedly awarded Best Place to Work. Here’s an inside look at what the Richmond, UK team has to say about working at Autotask.
On-demand Webinar
Organisational waste and lack of productivity is more than a nagging workplace condition, it’s an epidemic that is undermining your businesses. IDC puts wasted time at a cost of $19,732 per information employee per year, a loss of 21.3% in organisation's total productivity. Efficiency expert Phill Claxton, COO, IT Glue, talks about the sources of waste in your MSP, and the ways in which you can solve this challenge.
On-demand Webinar
Do you want or need help building, managing and growing your managed services sales pipeline? Are you relying solely on customer referrals for quality leads? Do you wait until you lose an account before looking for a new one? Do you just want to learn another way to generate leads? If you answered yes to any of these questions, this webinar recording is for you!
On-demand Webinar
Join Autotask and CompTIA as we you through the 5th Annual Trends in Managed Services study. The objectives of this study was to identify the profile of today's managed services practices, measuring and tracking operational efficiency of the MSP businesses, determining current MSPs' strategic planning activities.
On-demand Webinar
A webinar discussing the obstacles IT Security Providers face today; including protecting networks on small budgets, unqualified staff, and not having enough resources to invest in cyber-crime research.