Industry Trends, Best Practices, Proof
Points…And More

Autotask Content Library

Case Study
Cohn Consulting decided to move their managed service offering for File Sync & Share (FSS) from an on-prem product to the cloud. Problem was, their old solution didn’t allow them to port the data. An evaluation of competitive solutions led them to Autotask.
Webinar
We are pleased to announce this exciting new update to Autotask Workplace™ (AWP), Autotask’s enterprise File Sync & Share solution, formerly known as Soonr. Please join Evan Welch, AWP Product Manager, who will provide a detailed overview of the latest release.
Case Study
machineLOGIC, an award winning Denver area MSP prides itself as a proactive, strategic partner to its SMB clients. When RMM reporting revealed that client employees were deploying File Sync & Share (FSS) solutions outside the purview of IT; machineLOGIC took action to address this security gap.
Case Study
Valiant Technology is an MSP providing technology services and support to the creative industry in New York City. Thomas Clancy, President, said “With Autotask PSA and Autotask Endpoint Management (AEM) bound together tightly we have a much better level of command with what’s happening within our customer's’ environments. We are able to closely monitor contract compliance and be proactive in our customer outreach and service delivery offerings.”
Webinar
In this recorded webinar Moshe Binyamin, Director of Product Management, will provide a detailed review of Autotask Workplace and highlight the latest enhancements of Autotask Workplace. Caroline Chapin, Channel Marketing Manager, will also share recent enhancements made to the AWP Partner Program including new sections in the partner playbook and new tools in the partner toolkit, all designed to help you drive leads and win new business.
Case Study
Leading global MSPs—Wessex Networks, Base2, Valiant Technology and Technology Services Group—share how unifying PSA and AEM results in impressive ROI for their businesses.
Webinar
Please join Moshe Binyamin, Director of Product Management, who will provide a detailed overview of our newly enhanced solution. You will also hear from Len DiCostanzo, SVP Business Development, to learn how these AWP product enhancements can help you drive new leads for AWP and win new business!
Webinar
Discover how two different IT service providers; a 10-user U.S. and a 250-user U.K. MSP achieved consistent improvements in productivity, response times, and retention using Autotask’s unified platform in place of their previous RMM system.
Case Study
TechGuru is a Minneapolis, MN based MSP focused on educating and empowering their clients to make sound business and technology decisions. Micah Thor, President, TechGuru, said “In the 90 days after using the unified platform between PSA and RMM, we saved almost a full work week of labor. A tremendous return on investment for us and we certainly could never go back”.
Webinar
Taskfire is the first, co-managed service desk that you provision, manage and bill to clients with internal IT resources. It provides a secure, private interactive service desk for your clients’ IT staff that is directly tethered to your own Autotask system – giving you unparalleled opportunities to create, sell and deliver a new range of services.
Webinar
In this recorded webinar, you will receive an introduction to Autotask's newest product offering, Autotask Endpoint Backup (AEB). Moshe Binyamin, Director of Strategic Programs, Autotask and Evan Welch, Associate Product Manager, Autotask will be providing an informative product overview and demo.
eBook
More customers choose and stay with partners who provide the best customer experience. To maximize performance and achieve superior customer experience, this eBook details the essential metrics that service desk operations needs to focus on.
Video
The #CommLive community was all ears during the Community Live 2016 keynote featuring Mark Cattini, President & CEO. Cattini focuses on our mission to deliver a platform that allows IT Service Providers to deliver a better experience to their customers. He lays out Autotask's mission of relentlessly pursuing opportunities that create greater efficiency, accountability & intelligence.
Webinar
Crypto ransomware has come a long way over the past 2½ years and no single solution can stop it 100% of the time. George Anderson, Product Marketing Director, Webroot and Len DiCostanzo, SVP Channel Development, Autotask will share how the right recovery and mitigation strategies can keep businesses a step ahead of this virulent threat and ensure you and your clients are effectively protected.
Video
Spend 5 minutes with us and we’ll show you why Autotask is repeatedly awarded Best Place to Work. Here’s an inside look at what the Richmond, UK team has to say about working at Autotask.
Webinar
Do you want or need help building, managing and growing your managed services sales pipeline? Are you relying solely on customer referrals for quality leads? Do you wait until you lose an account before looking for a new one? Do you just want to learn another way to generate leads? If you answered yes to any of these questions, this webinar recording is for you!
Webinar
A webinar discussing the obstacles IT Security Providers face today; including protecting networks on small budgets, unqualified staff, and not having enough resources to invest in cyber-crime research.
eBook
With so many decisions to make for your business, let us help you make one that will have lasting impact on your bottom line, put you ahead of the competition and successfully retain and grow customer relationships.
Webinar
Are you an IT Service provider that is considering making the move from break/fix to selling managed services? With a customizable managed services strategy, you can build a unique model to successfully transition your clients to managed services.
Webinar
On-demand Webinar
Autotask Endpoint Backup Demo
In this recorded webinar, you will learn about Autotask Endpoint backup and what the endpoint backup opportunity means for your business.