Industry Trends, Best Practices, Proof
Points…And More

Autotask Content Library

Case Study
Based in the Netherlands, Wanbound has been providing IT services to growing companies across the region. Wayne Wilson, Founder said, “The unified approach being able to have our entire team see tickets and eliminate switching back and forth between systems has helped us save 2 hours per day, per employee."
Case Study
Cohn Consulting decided to move their managed service offering for File Sync & Share (FSS) from an on-prem product to the cloud. Problem was, their old solution didn’t allow them to port the data. An evaluation of competitive solutions led them to Autotask.
Case Study
machineLOGIC, an award winning Denver area MSP prides itself as a proactive, strategic partner to its SMB clients. When RMM reporting revealed that client employees were deploying File Sync & Share (FSS) solutions outside the purview of IT; machineLOGIC took action to address this security gap.
Case Study
The industry’s top global ITSPs—TechGuru, Circle IT, Base2, Valiant Technology and Technology Services Group—discuss how Autotask widgets have introduced an entirely new level of visibility in their business that has directly led to increased efficiencies, cost savings and greater profitability.
Case Study
Valiant Technology is an MSP providing technology services and support to the creative industry in New York City. Thomas Clancy, President, said “With Autotask PSA and Autotask Endpoint Management (AEM) bound together tightly we have a much better level of command with what’s happening within our customer's’ environments. We are able to closely monitor contract compliance and be proactive in our customer outreach and service delivery offerings.”
Case Study
Leading global MSPs—Wessex Networks, Base2, Valiant Technology and Technology Services Group—share how unifying PSA and AEM results in impressive ROI for their businesses.
Case Study
TechGuru is a Minneapolis, MN based MSP focused on educating and empowering their clients to make sound business and technology decisions. Micah Thor, President, TechGuru, said “In the 90 days after using the unified platform between PSA and RMM, we saved almost a full work week of labor. A tremendous return on investment for us and we certainly could never go back”.
Case Study
The Smart Step Program helped us maximize our investment in Autotask and move the business forward with fact-based, informed decision making.
Case Study
Absolute Computing Solutions provides IT services to businesses in and around Tallahassee. Mark Stroud, Managing Partner and Vice President Operations, Absolute Computing Solutions, said, “We did the Smart Step program remotely and it allowed us to be up and running in less than three weeks. Using Autotask is helping us move into a new realm of IT services.”
Case Study
“Autotask has given us the ability to scale our business. Using Autotask has allowed us to put the processes we need in place to significantly grow the business.”